610 PMEC

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Mobilization at scale

Day 1
One of our largest clients reported mud and sediment in the parking lot and main entrance of their building. Upon arrival it was determined that there was a water main break in the upper parking lot of building 610. Our investigation and assessment determined it was a broken domestic line. Our initial proposal of services included de-watering of two metering pits and a full shut down of the domestic line. An emergency One-Call was immediately placed, and a comprehensive leak and utility location survey was completed. Heavy duty excavation equipment was rapidly mobilized and areas were opened to expose the extent of the broken main.

While the repair, restoration and material requirements were being assessed, a significant "microburst" weather event occurred, compromising and causing a catastrophic failure of the stormwater system. The heavy precipitation and sheet flow water was unable to vacate from the area, causing significant flooding to the front entrance, lobby, and surrounding areas. A team was mobilized to survey and deploy high-pressure jet and vacuum inlets to select areas of the stormwater system that had been saturated with silt and debris.
Day 2
Caliber sourced and procured the required materials and equipment to enable the water main repair, providing assistance to the plumber with the required restoration and repair, as well as energizing and fully reinstating the system to bring the building back online.

Further jetting and vacuuming continued to reveal that the stormwater system was significantly compromised. An engineer was engaged to support the project. The exterior surfaces, building finishes and landscaping were all "rough" cleaned in all of the affected areas, including the parking lots, building entrances, and walkways down to the entrance of Hickory Road.
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Day 3 & 4
Project and resource planning continued over the weekend, as well as jetting and vacuuming. A large pump was mobilized and set up into the inlet at the main entrance to discharge stormwater directly into the basin, bypassing the compromised section of stormwater. Exterior clean up continued as well as extensive jetting and vacuuming.
Day 5 & 6
Jetting and vacuuming continued and the bypass pump was tested for operation. During the afternoon a significant weather event dropped heavy precipitation overwhelming the bypass pump, flooding the main entrance, and surrounding areas. Caliber quickly built and installed a cofferdam at the main entrance in an attempt to divert water, limiting secondary damages. Based on the volume of water, two additional pumps were procured, installed and tested. Jetting, vacuuming and clean up restoration continued.

By the end of the week, our customer, our engineering partners and other vendors and Caliber were able to meet onsite to review conditions and ensure the long term functionality and safety of the site.
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Conclusion

A naturally occurring emergency situation is rapidly fixed
After going the extra mile to assess, understand, and diagnose the problem, we were able to fix a serious issue that would have continued to create damage and require costly repairs if left unchecked. By mobilizing extremely quickly, being able to source equipment and materials, and having the expertise and staff to diagnose and mitigate the situation.

Featured Team Member

Ashley Fantasia

VP of Client Solutions & Transitions

Ashley Fantasia, our VP of Client Solutions & Transitions, is instrumental in guiding our sales team and addressing our clients' pain points by providing tailored solutions. She ensures that every client partnership starts with a smooth transition, with all details handled efficiently and effectively. Ashley's leadership guarantees that our clients' needs are met from the start, aligning them with our core values and setting the foundation for long-term success.
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